top of page

Privacy Policy

Effective Date: March 20, 2025

​

At Better than Before, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our platform. By accessing Better than Before, you consent to the practices described in this policy.
 

1. Information We Collect


We collect the following types of information:
 

1.1 Personal Information

​

  • Name, email address, and contact details (when you create an account).

  • Verification of IBS diagnosis (to maintain a trusted community).

​

1.2 Usage Information

​

  • Interactions within the platform (such as forum posts, reviews, and symptom tracking data).

  • Device information, IP address, and browsing activity (for security and analytics).

​

1.3 Payment Information

​

  • If you subscribe to a paid plan, we process payments securely through a third-party payment provider (we do not store credit card details).
     

2. How We Use Your Information


We use your information to:
✔ Provide and improve platform services (including user verification, content recommendations, and customer support).
✔ Enhance user experience by personalizing content based on preferences.
✔ Ensure platform security by preventing fraudulent accounts and spam.
✔ Conduct research and insights (only anonymized and aggregated data).
✔ Process payments and manage subscriptions.
 

We do not sell or share your personal data for marketing purposes.
 

3. How We Protect Your Information


We implement strict security measures, including:

  • End-to-end encryption to protect sensitive data.

  • Strict access controls to ensure only authorized personnel can access user data.

  • Regular security audits to prevent unauthorized breaches.


However, no online platform can guarantee complete security, and users are responsible for safeguarding their login credentials.
 

4. Data Sharing & Third-Party Services


We may share your data with:

  • Trusted third-party providers (for secure payment processing and analytics).

  • Legal authorities if required by law or to protect the safety of our users.


We do not share personal health data with advertisers, social media platforms, or external businesses.
 

5. Your Privacy Rights


You have the right to:
✔ Access your data – Request a copy of the personal information we store.
✔ Modify your data – Update or correct any inaccuracies in your profile.
✔ Delete your data – Request account deletion, which will remove all personally identifiable information from our system.


To exercise your rights, contact us at [Insert Contact Information].
 

6. Cookies & Tracking Technologies


We use cookies and analytics tools to:

  • Improve website functionality and user experience.

  • Analyze trends and track engagement.

  • Prevent fraudulent activities.
     

You can manage cookie preferences in your browser settings.
 

7. Data Retention Policy


We retain user data only for as long as necessary to:

  • Provide platform services.

  • Comply with legal obligations.

  • Maintain security and prevent fraud.


Once an account is deleted, personal data is permanently removed from our servers.

8. Policy Updates


We may update this Privacy Policy as needed to reflect platform improvements or legal requirements. Users will be notified of significant changes, and continued use of Better than Before signifies acceptance of the revised policy.
 

9. Contact Us


If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 betterthanbeforeibs@gmail.com
📍 Boston, MA 02116


By using Better than Before, you acknowledge and agree to this Privacy Policy.

bottom of page